Board of Directors


Steve Kraus

Steve is a strong leader with over 20 years of management experience with Olan Mills, Fortune 100 Sears, and Deloitte & Touche. Focus on 'big impact' situations: cutting costs by up to 40%, raising revenues by 10%, increasing compliance by a factor of 9x, increasing inventory turns by 10%, reducing markdowns 5%, etc.

. Manage both small teams and large staffs (45 people, budget of $20 million).
. Ability to see the big picture and work with business leaders to find creative solutions to problems.
. Process creation & improvement a specialty: Six Sigma Black Belt, plus extensive experience with Lean process implementation
. Extensive experience with business startups, turnarounds, and new programs.
. Effective presentation, teaching, and mentoring skills.


VP of Finance:

Jeanne Summers



VP Marketing and Communications:

Sydelle Jacobs

Sydelle brings 8 years of experience with business analysis where she has served as the business analyst for 5 years and is currently supporting 3 agile teams as a product owner. Sydelle also has 16 years of customer service and payment processing in the insurance industry. Sydelle has a passion for process improvements and implementing new technologies and processes that will improve the customer experience.  Sydelle holds a Lean Green Belt Six Sigma Certification from The Quality Group and is a Scrum Alliance Certified Scrum Product Owner. She also holds a bachelor's degree in Communications from Columbus State University. 

Sydelle is active in the business analysis community through her membership in the IIBA® Greater Atlanta Chapter. She was also instrumental in piloting the inaugural Virtual Membership program for the Greater Atlanta chapter.


VP of Membership:



VP of Operations:

Chanell Heard


VP of Professional Development:

Jaleann Motos-McClurg, MPH, CSM, CSPO, CLSSBB

Jaleann is a persuasive high-impact communicator, servant leader, mentor, and Agile Strategic Healthcare Business Analyst. As a former board member – VP of Membership for International Institute of Business Analysis (IIBA) in Greater Atlanta, Jaleann was instrumental in partnering with the VP of Professional Development in securing the first-time award for best professional development for business analysts in the world. Jaleann is fully capable of leading businesses to turn-around for better outcomes regarding performance management systems. She spends her laser focus energy assessing WHAT problem needs to be solved and WHY is it important to the business. Her technical acumen allows her to shepherd the potential of technical resources and leverage knowledge capital of technology assets.

Jaleann has spoken at many professional organizations including: Project Management Institute (PMI) Atlanta (Healthcare Forum)Georgia Health Information Management Association (GHIMA), Future Business Leaders of America (FBLA) Phi Beta Lambda, Project World & World Congress for Business Analysts, IIBA Greater AtlantaIIBA Birmingham Alabama. She has worked with the following companies in healthcare (Payor, Payvider, Provider) market segments including: Medical Card System, Humana, Aetna, WellPoint (Anthem), Kaiser Permanente, Emory Healthcare, WellStar Health System and Norton Healthcare (Norton Cancer Institute - NCI NCCCP). Jaleann is also an active Board Member at Business Case Institute a global organization specialized in tools/techniques to promote business value of technology assets.

Her specialty is in enterprise business systems analysis and reporting/BI analytics to facilitate decision-making and drive solutioning of complex business problems.

Jaleann is also a published researcher in Cancer Prevention for a project funded by National Cancer Institute (NCI) in the National Community Cancer Center Program (NCCCP) where she has created a logistic regression model to identify population characteristics of patients receiving a contra lateral mastectomy prior to standard of care establishment for BCRA gene screening/testing. She is an active member of Toastmasters International with a speech portfolio of 75+ unique topics drafted, crafted, and delivered business presentations since 2011. She has achieved the Distinguished Toastmaster (DTM) the highest achievement in the educational program (only 1% of Toastmasters in the world engage in the full program experience). 


Director of Technology:

Brett Allen, CBAP

Brett Allen, CBAP is an experienced IT professional with over 20 years of experience in business analysis, product management, and IT strategy.  He is currently a Business Analysis Lead and Scrum Master with Ernst & Young (EY) in Alpharetta, GA.  He started and currently leads a Business Analysis Center of Excellence at EY, as well as mentors aspiring business analysts both in and out of the workplace.  Prior to joining EY, Brett has worked with a diverse group of companies including Intercontinental Hotel Group, Tillster/Snapfinger, Macy’s/Federated Department Stores, Warren Featherbone, and various other companies. 
Brett earned his Certified Business Analysis Professional™ (CBAP®) certification from IIBA® in 2016, and his Certified Scrum Product Owner® (CSPO®) certification from Scrum Alliance® in 2015.  He also earned his MBA from the University of Georgia’s Terry College of Business, as well as his degree in Industrial Engineering from the Georgia Institute of Technology. 
Brett serves the IIBA® Greater Atlanta Chapter as the Director of Technology, facilitating our virtual meetings.  He has also served as a BA mentor for several aspiring members of the Chapter and is always available to share his advice and years of learning with other business analysts of all levels of experience.


Director of Presentations:



Director of Volunteerism:



Director of Social Media Marketing:

Utsav Shah

An experienced consultant with exposure to various verticals including Healthcare, Pharmaceuticals, Banking and Finance, Insurance, and Retail. Strong problem-solving and analytical skills. Experience working in a fast-paced client service environment. Well versed in agile methodology. Experienced Business Intelligence Professional with a solution based mindset, with over 6 years of experience. Specialized in suggesting expert solutions to client requirements through a holistic approach.