The IIBA Greater Atlanta Chapter is proud to welcome Deonte J. Watters, MSLD, CCMAP as our new Vice President of Operations. A U.S. Navy veteran and seasoned enterprise leader, Deonte brings 14+ years of experience in operations, procurement, and strategic transformation. His mission is to bring clarity, structure, and measurable value to chapter operations.
Welcome to our Chapter! Our mission is to engage and support our members and community partners through educational events, mentorship, and networking opportunities. We promote ongoing professional development and certification specific to the standards and practices of Business Analysis.
We proudly welcome Rashed Chowdhury as our new Vice President of Marketing & Communications. A seasoned Digital Transformation executive and Salesforce enthusiast, Rashed brings over 20 years of leadership experience to the IIBA Greater Atlanta Chapter.
We’re proud to celebrate Anaïs Félix for earning the Certification in Business Data Analytics™ (CBDA™) from the International Institute of Business Analysis (IIBA®)!

One Size Doesn’t Fit All: Choosing the Right Service Desk Software
You may find yourself working on a project that wants to implement service desk software. But there’s a difference between Customer Service Management (CSM) and IT Service Management (ITSM) service desk software.
Your Instincts Are Data Too, And It's Time We Treated Them That Way
Russell Mears joined Business Analysis Live! to make the case that instinct is a form of compressed expertise that every business analysis professional should be treating as data.
Rebuilding Trust When One Stakeholder Group Gets Left Behind
At the end of a major software implementation project, every stakeholder group had a product they were happy with—except one. As we were set to go live, the most critical stakeholder management of my career was just beginning.
