May 2020 Virtual Chapter Meeting
Shift Happens: Fulfilling the Process Analyst Role as a Business Analyst
Process Analyst Role in Business Analysis
Depending on its size and scope, it may be necessary to develop process models in support of your project. As Business Analyst, how do you step into the role of Process Analyst? How is it different? What should you do?
The traditional role of a business analyst is to define business requirements and manage them through to project delivery. One aspect of those requirements might be to participate in the development of process models in support of the project. Being successful in this role requires a different mindset, necessitates different questions to be answered and results in different deliverables.
Come learn how to feel prepared and be successful if asked to shift to this additional role from Andrew Pfeiffer, Business Process Framework Manager at Cox Communications. Andrew will be sharing Process Modeling and Analysis best practices and insights from his 20-year career in the field of Business Process Management.
BABOK Knowledge Area:
Business Process Management is included as one of the five perspective of the BABOK, while Process Modeling and Analysis are two of its newest techniques in v3.
Andrew Pfeifer is an ASQ Certified Six Sigma Black Belt and ABPMP Certified Business Process Professional, having successfully delivered Process Improvement Projects for companies like Microsoft, HP, Cisco, JPMC and Johnson & Johnson, among many others, in his 20-year career. He is currently president of the ABPMP Atlanta Chapter and is the Business Process Framework Manager at Cox Communications.